Q1: What is the history and background of your company in the garment accessories industry?
A: Our company was founded in 2016 and since then, we have been specializing in manufacturing and trading high-quality garment accessories. With years of experience, we have built a strong reputation for reliability, innovation, and customer satisfaction, serving clients globally with a wide range of products including buttons, hang tags, labels, and more.
Q2: Are you a manufacturer, trader, or both?
A: We operate as both a manufacturer and a trading company. We have our own production facilities where we manufacture a significant portion of our products, and we also work closely with trusted partner factories to source and trade a broader range of garment accessories to meet diverse customer needs.
Q3: What sets your company apart from other garment accessory suppliers?
A: Our key differentiators include product innovation, customization capabilities, strict quality control, competitive pricing, and excellent customer service. We invest in the latest technology, design trends, and sustainability practices to ensure our products not only meet but exceed industry standards and client expectations.
Q4: Do you offer custom design and private labeling services?
A: Yes, we do. We have a dedicated design team that can work with clients to develop custom designs and patterns for their garment accessories. We also provide private labeling services, allowing clients to promote their brand identity through customized packaging and labeling.
Q5: What is your minimum order quantity (MOQ)?
A: Our minimum order quantity varies depending on the product type and production complexity. However, we strive to be flexible and accommodate smaller orders whenever possible. It's best to discuss specific MOQs with our sales team based on your product requirements.
Q6: How do you ensure ethical sourcing and sustainability in your supply chain?
A: We are committed to responsible sourcing practices and sustainable operations. We follow international labor standards, regularly audit our suppliers for ethical practices, and prioritize environmentally friendly materials and processes. We also encourage and support our partners to adopt sustainable practices.
Q7: What kind of after-sales support do you provide?
A: We offer comprehensive after-sales support, including prompt resolution of any product issues, guidance on product usage, and assistance with returns or exchanges when necessary. Our goal is to ensure complete customer satisfaction even beyond the point of sale.
Q8：How to contact you?
Q9:Where Is Your Company?Can I Come And Visit?
A:Our company's address is Building 6, No.204-236 Gongmao Road 4, Jishigang Town, Haishu District, Ningbo City, Zhejiang Province. Sure,welcome to your visit.
Q10:How long does it take me to get a reply to my inquiry?
A:Usually no more than two working days.
Q11:What are your working hours?
A:Our working hours are 8:30 am - 5:30 pm, Beijing Time, Monday to Saturday.